The staff went above and beyond to make my stay comfortable, they were so friendly helpful and very happy. Just walking in it felt like home. I was first greeted by Jay and he made me feel so at home he took my cases upstairs for me and asked if i needed anything at all to let him know , i had a complimentary continental breakfast served on weekends which was cooked and brought to my table for me which was a nice touch a great selection of cereals and crumpets with an array of spreads yoghurt and juices and not forgetting the crossionts, the ladies were againnvery friendly and helpful, the next morning I was greeted by the loverly Molly well again so happy helpful, i sat downstairs in the lounge/breakfast area until about 9.30pm and she did not stop cleaning, doing the glass doors and polishing the handles cleaning the stairs Vaccuming etc... i will certainly return to this happy friendly hotel 10/10 highly recommended
Tracy
Jun 2024
Great staff, they stored my luggage after check-out for couple of hours too, excellent location (literally next to the Lime street train station) so everything is close, on weekends you are offered complimentary breakfast, the bed was nice and comfy, room was clean and up to standard, had a nice heater too + tea kettle, tv, towels in bathroom and some clothes hangers.
Miroslava
Oktober 2024
Although the hotel is rather dowdy and the lift still doesn't work, the hotel is very clean, and the bedroom is very quiet and comfortable. The price is very reasonable - other hotels are almost double the price. The hotel is very close to Lime Street station, and I always come to Liverpool by train. It is also close to the Walker Art Gallery and Museums, and the excellent Bohne's second-hand bookshop, and not far to walk to the Philharmonic Hall and the cathedrals. The bed had a good reading light - many hotels these days have feeble bedside lights.
Ian
Oktober 2024
I would definitely stay here again. The location was perfect for us as we were arriving by train into Lime Street station and the hotel was just outside the station. The reception staff were so friendly. The room itself was perfectly clean, bigger than expected with a good hot shower although it could have had more water coming out the showerhead but perhaps I'm just used to a different shower at home. Yes, the hotel is needing some painting and renovation, inside and out, but did that affect my stay - no. Definitely didn't put me off and I would book to stay here again.
Claire
Ogos 2024
The hotel is in the centre and a few minutes walk from the train station, it was next to the venue I was visiting and also a short walk if anyone wants to go shopping. The staff were very friendly and helpful
Owens
Mei 2024
The staff were warm,friendly and helpful. We were also offered a complimentary continental breakfast, which was very much appreciated. The beds were clean and comfortable. The location was very close to Lime Street railway station. Not too far from the bars and restaurants.
Catherina
Jun 2024
Having stayed at the hotel once before we knew what to expect. The room was large a the beds were comfortable. The tv was huge an there was adequate wifi
Nicola
April 2024
Very friendly staff - great customer service. Wonderful location. Generous room size and bathroom size.
Lynton
Julai 2024
Friendliness and helpfulness of the staff. Rooms very clean basic but we just needed bed for the night after a concert. Couldn't fault staff or rooms other than in need of an update. Would definitely return for a cheeky night away x
Joanna
Jun 2024
Hotel looks quite rundown from the outside but looked better on the inside it was in a good location beside the train station but as a female solo traveller id to get taxis late at night or friends to walk me up as its a bit away from going out area and road quite dark and quiet breakfast was good bananas yogurts toast ceral so a good choice and staff very pleasant
Eimear
Julai 2024